Companion Drivers

Becoming a Companion Driver + Onboarding

• Steps For Companion Driver Onboarding
• Vehicle Requirements
• CPR + First Aid Certification
• Becoming a Great Companion Driver
• Using Stripe
• Best Practices for Helping Sedated Riders

Using the Driver App

• Accepting Rides + Ride Details
• No Shows
• Getting Started with the Onward Companion Driver App
• Ending Your Ride + Reviewing Ride History
• Updating Your Ride Preferences
• Starting A Ride

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General Companion Driver FAQs

• UCSF Parking Changes During Construction
• Wait and Return Trip Basics
• Faster Payouts
• Where is the Onward Office?
• Top 10 Driver Tips
• No Shows

Incidents, Policies, & Protocols

• COVID-19 Protocol
• Emergency Protocols
• Incident Protocols
• Rider Cancellation + Alterations
• Vehicle Insurance
• Driver and Trip Standards

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